Discovery Youth Club
Booking this service secures a reservation, with payment to be made via invoice.
Service Description
Discovery Youth Club Our Discovery Youth Club provides fun, supportive holiday sessions where young people can relax, socialise, build confidence and enjoy new experiences. Sessions include a mixture of activities at the Hub alongside regular trips, outings and community experiences, with plenty of choice and independence. Activities & Experiences: Gaming, creative activities, workshops, sensory experiences, group games, themed sessions, trips and outings. Supportive Staff: Experienced, DBS-checked staff provide a safe, welcoming and inclusive environment. Additional Needs: Support can be adapted to individual needs, with 1:1 support available where required. Social & Independence: Young people can build friendships, confidence and independence while choosing how they take part. Safety & Wellbeing: Sessions, activities and outings are appropriately supervised and planned around the young people attending. Food & Medication: Snacks are available, packed lunches may be required for longer sessions, and trained staff can support with medication where needed.
Upcoming Sessions
Cancellation Policy
We advise that you arrange an initial assessment before booking if your child requires 1:1 support during our Clubs or Holiday Clubs, so we can ensure the appropriate support and staffing arrangements are in place. Please note that all invoices for club attendance must be paid in full prior to the scheduled club days. If an invoice has not been paid before the club session, unfortunately your child will not be able to attend until payment has been received. This policy ensures we can safely plan staffing, resources, and support for all children attending. Exceptions to this payment policy will only be made where an agreed funding arrangement is in place through an EHCP (Education, Health and Care Plan). Failure to comply with the payment policy may result in the loss of the reserved space for that session. If invoices remain unpaid after the due date, a late payment administration fee of £10 may be added to the outstanding balance. If the invoice remains unpaid 7 days after the due date, an additional £10 late payment fee may be applied. Continued non-payment may also result in future bookings being declined until the outstanding balance has been cleared. Cancellation Policy If you need to cancel a booking, please contact us at least 7 days before the scheduled session. Cancellations made within 7 days of the session may still be charged, as staffing, resources, and spaces will already have been allocated. Please note that cancellations made with less than 48 hours’ notice will be charged in full, as it is not possible for us to reallocate the space or adjust staffing at such short notice. Failure to attend a booked session without prior notice will be treated as a late cancellation and charged in full. If, due to circumstances outside of our control, we need to cancel a session, you will be entitled to a full refund, which will be processed within 10 working days. For full details, please ask to see our Cancellation Policy.
Contact Details
Graham Norris Business, Hampton Lane, Blackfield, Southampton, UK
07876191833
enquiries@newforestoutreach.co.uk